About Us

SOFTNET SYSTEMS:

A leading IT service Provide company founded in 1999, SOFTNET and manage multi-vendor, industry standard computing environments. Our financial strength, industry talent and proven methodologies help our client reduce costs and increase productivity. As one of the largest vendor-independent support providers in the nation, SOFTNET SYSTEMS is trusted by Fortune 100 enterprises, high growth companies vertical market leaders, major technology equipment manufacture, leading-edge system integrators, banking and wireless technology providers. These companies rely on SOFTNET SYSTEMS for superior, unbiased IT services and system integration. Our skilled IT consultants provide information technology (IT) expertise that can greatly benefit your business. Our service includes computer consulting, networking, maintenance, support and sales.

SOFTNET SYSTEMS:

Supports enterprises and organizations of nearly all sizes with products, solutions and services which offer customers the highest degree of availability. Scalability, manageability and security in the Information Technology business. Our local client base consists of large well-respected local and international institutions such as Hamdard University, large corporations such as Shahnawaz (Pvt) Ltd, Manhattan International, GEO Tv etc. Together with our costumers we design and implement individual solutions that help optimize business processes by development and deployment of software. With our professional services we offer support in the area of information technology, from initial consulting to the implementation of a solution. The focus is always on the advantage of the costumer-this means integration of the current hardware/software infrastructure, vendor independent evaluation of components and competent consulting-while using state of the art technology we focus on the best solution for the costumer- This is our business!!

Our Mission

BUSINESS PHILOSPHY:

We firmly believe that our success is directly linked to how much we contribute to helping you achieve your business objectives today and in the future. We ensure our solutions have the potential to increase your profitability and maximize the value of the solution by helping you operate efficiently and minimize the time you spend on support issues. We maintain a strong quality assurance program, with an emphasis on product performance and reliability.

BUSINESS CHALLENGES:

External forces such as competitive markets and rapid advancements in technology, as well as internal barriers such unreliable software, legacy applications, lack of expertise resource shortages and information deficiencies- all seem to require immediate attention for today’s businesses to survive! That is why we are here for you. Our satisfaction systems from adequately fulfilling your Information Technology needs. Whether you are striving to stay ahead of the competition, building your strategic existing system, we offer total business Solutions-from Consulting to Support services.

OUR STRATEGY:

SOFTNET Information Technology’s value to our clients is based on a three part strategy.
First, we combine our product acquisition and deployment offerings with a high quality, IT service delivery capability.
Second, we continue to expand and enhance the IT outsourcing and system integration services we offer clients.
Finally, we build all that we do on the belief that service quality is SOFTNET SYSTEMS’s key differentiator in the marketplace.

Services

BUSINESS PHILOSPHY:

SOFTNET is comprised of dedicated professional and entrepreneurs who have been at the helm of providing quality customer supportfor the last ten years. SOFTNET provides one stop solutions and supports to its valued clients.
SOFTNET team dedicated professionals has a wealth of IT experience in developing and establishing IT organizations over the time.This experience has earned us a place where we can predict the changing trends and provide state of art hardware and solution for the IT industry.

SOFTNET endeavor to constantly meet its costumer’s demand and exceed their expectations by:

Building quality to products and services
Focusing on what is important to our costumers
Constantly striving for improvement
Maintaining creativity and team work in the workplace respecting our customer’s.
SOFTNET offers its customers a wide range of services in Hardware sale, Support and Maintenance.
SOFTNET is authorized reseller of world’s top brands including Apple, HP Compaq computers, Dell, IBM, Lenovo, Sony, Acer, Fujitsu, Asus, Gigabyte, Western Digital, Lacie, Seagate, Axiohm Transaction Printers, Cisco, Juniper, Microsoft, Exabyte.
Backup Systems and APC Power protection Support is given full consideration in all our projects and products.
SOFTNET has a division of experts who monitor the company’s customers support activities and find better ways to improve the level of support offered to its valued client.
These experts are backed by a wealth of experience in their relative fields and have successfully established customers support organizations at national and international levels in the past.
SOFTNET do offer services of Maintenance Contract SOFTNET undertakes the responsibility of maintaining computer equipment in large multinational enterprises, which includes 4 equipment-servicing sessions annually the customers work cycle. Maintenance contracts are offered to reduce the= Mean time before Repair.
SOFTNET provides its customers with LAN / WAN solutions up to any degree and level.
SOFTNET’s team of experts have previously installed and configured enterprise networking solutions to many reputed organizations. We do implement state-of the art computer security and monitoring software like firewalls and remote monitoring.

CUSTOMER RELATIONSHIP MANAGEMENT INFRASTRUCTURE MANAGEMENT:

Today’s market is driving by competition with multiple businesses fighting over the same market segment the focus has shifted from customer satisfaction to customer delight order to ensure a loyal customer base . The key lies in identifying customers as individuals from a consolidated data store rather than over distributed point to point solutions. What your business needs is a CRM infrastructure that will identify your customers as individuals and provide services which will span all relationships-thus Providing state of the art customer relationship management. In lieu of this we have developed and implemented a number of solutions to address your CRM initiatives. They can broadly be categorized in the following areas: Contact Center Business to business (B2B) CRM. Business to customer (B2C) CRM

Clients

CLIENTS:

Below is partial list of our satisfied customers. Provide us the pleasure to add your name to this ever growing lot of customers:

Marie Stopes Society
Geo Television Network
Biztek University
ZAFA Pharmaceuticals
Hamdard University
Convex Interactive

TECHNOLOGY PARTNERS:

At SOFTNET, we bring our customers the best of what our industry has to offer. That’s why, we develop strong relationships with companies that complement and enhance SOFTNET solutions, services and technology. We maintain competitive prices, providing high added value by reaching agreements of collaboration with the best in the market.